Your safety is important to us
If you have additional questions or concerns about this, please contact us to obtain more information.
Information we collect
The personal information we collect will be requested when required. The reason for the requested information will be made clear upon request.
When you register for an account via this website, we may ask for contact information including items such as name, company name, address, email addresses and telephone number.
If you contact us directly we may request additional information pertaining to the nature of the interaction. This may include information we request to be sent to us via email.
In the event of payment information required, we do not store the information locally. This information is passed on to our service providers to fulfil the payment request.
How we use your information
The information we collect is used to:
- Personalise our website to your specific preference
- Analyse how you use our website
- Present you with new products and features based on your preference
- Communicate with you directly via email and/or SMS messages to market new products or communicate regarding existing products you procured from us.
- Find and prevent fraud
Web site visits are recorded using modern logging technology. We utilise web hosting services from Afrihost and as such Afrihost may collect certain information relating to your visit. Such information is shared with LessWatts to measure various aspects pertaining to visitors including location, duration of stay and the number of pages visited. None of the activity that is recorded can be used to identify you as a person. The information can also not be used to obtain information from other institutions apart from our service partners.
Cookies and Web beacons
Third party privacy policies
You may choose to disable cookies through your individual browser settings, which will restrict the information you may see from our web site.
Consumer protection (No sales of personal information)
You may request information on the specific data that is recorded from us. This includes the categories and specific pieces of information that is recorded from you.
You may request us to delete such information if you feel that it should not be kept.
If you would like to exercise any of these rights, please contact us.
As a visitor to our site, you have the right to:
- request copies of your personal data
- request us to correct any information you believe to be incorrect, inaccurate or incomplete.
- request to have your personal information erased.
- request that we not process your information in a certain manner.
- request for information to be transferred to another entity or to yourself.
Information request as such will be dealt with as soon as possible, but within a month from receipt of such request.
Information provided should be done so by persons over the age of 18 years. We do not knowingly collect any personal identifiable information from under-aged children. In such an event where information is supplied by under-aged individuals, the parent will be held responsible for such information. The information supplied by such under-aged individual shall be removed once brought to our attention. This is also the right of the relevant parent to deal with the information as outlined in this document.